| Sourcing | 3 free requests within 48 hours. Request products outside the catalog. | Priority processing and unlimited requests. Direct factory connection for fashion. | Your agent compares factories, checks samples and supports price and MOQ discussions. | Vetted OEM/ODM factories, product development and sampling. |
| Quality | Pick, pack and quality check before every shipment. | The same checks, with fast-tracked sourcing and fulfillment. | Every order inspected before shipping. | AQL inspections and photo reports during production. |
| Storage | Free storage up to 30 days in China warehouses. | Free storage up to 60 days. | Our own China warehouses, with real-time inventory visibility in our WMS. | Free warehousing with worldwide distribution capabilities. |
| Shipping | Express in 5-12 days. Tracking synced to your store. | The same lines, with priority fulfillment. | Express, standard or economy lines. You choose. | Sea, air or express, with export documents. |
| Support | A dedicated agent assigned at onboarding. | Priority support. | A dedicated agent. Larger accounts add an assistant and a team lead. | A milestone-based project process from brief to shipment. |